Quincy Digital Engagement Platform

More Effective Outreach With Less Cost and Effort

Supplement the limitations of the patient portal
  • Consolidate multiple point solutions
  • Expand outreach capabilities
  • Reduce phone calls
  • Streamline data capture
Learn How
A couple of people that are looking at a cell phone.

Applied Digital Tools to Solve Communication Challenges

Reduce Staff Burnout

Boost Patient Engagement

Reduce Staff Costs

Proven Results

22%
Reduction in staff overtime
First Choice Neurology - Modern Healthcare Innovators 2023 Award Winner
First Choice Neurology automated patient registration, patient intake & manage specialty medication sign up
27%
Families were more likely to complete a well-child visit
AllianceChicago logo
AllianceChicago sent multi-language age-appropriate chatbots to educate and encourage parents to schedule needed well-child visits
32%
Relative reduction in readmissions
Virtua Health logo
Virtua Health automated follow-up of patients post-discharge
58%
of Respondents to SDoH screening identified needs
Settlement Health logo
Settlement Health automated outreach to close gaps in care and screened for SDoH needs they could address
Learn More

Inside The Quincy Toolbox

Automated Patient Outreach
Omnichannel Outreach​
e-Signature Capture
Secure Patient Chat

Create and Deliver Digital Forms Efficiently

Securely create, deliver, and manage HIPAA-compliant forms with QliqSOFT. Boost productivity, data quality, and profitability using our no-code tools, personalized messaging, delivery, and integration capabilities.
Alert Patient With SMS Notification
Interact in the Secure Chatbot Dialog
Collect Info in Digital Form and Send to EHR
Learn More About HIPAA-Compliant Forms

Reach More Patients with Less Staff Effort

Instead of staff leaving voicemails and sending countless emails that are never read, shift to automated proactive digital outreach.
Learn More

Seamlessly Transition Between Two-way Secure Texting and Virtual Visits

Send a text message or initiate a virtual visit, all while maintaining a single integrated view of the patient communication thread that can be archived in the EHR.

Quincy’s Flexible No Code Tools Enable the Administrator to Solve Unlimited Communication Needs

Reduce calls to your call center
Prepare patients for procedures
Streamline patient onboarding
Improve post-discharge follow-up
Support transitions in care
Close gaps in care
Automate prescription refills
Capture SDoH data

Best Practices for Patient Centered-Design

How you build chatbots determines your success. Put yourself in the patient’s shoes. We guide you on designing effective, personalized conversations that maximize engagement and influence outcomes.
Learn How
A couple of people that are looking at a cell phone.

Quincy Digital Engagement Platform

More Effective Outreach With Less Cost and Effort

Supplement the limitations of the patient portal
  • Consolidate multiple point solutions
  • Expand outreach capabilities
  • Reduce phone calls
  • Streamline data capture
Learn How

Proven Results

22%
Reduction in staff overtime
First Choice Neurology - Modern Healthcare Innovators 2023 Award Winner
First Choice Neurology automated patient registration, patient intake & manage specialty medication sign up
27%
Families were more likely to complete a well-child visit
AllianceChicago logo
AllianceChicago sent multi-language age-appropriate chatbots to educate and encourage parents to schedule needed well-child visits
32%
Relative reduction in readmissions
Virtua Health logo
Virtua Health automated follow-up of patients post-discharge
58%
of Respondents to SDoH screening identified needs
Settlement Health logo
Settlement Health automated outreach to close gaps in care and screened for SDoH needs they could address
Learn More

Create and Deliver Digital Forms Efficiently

Securely create, deliver, and manage HIPAA-compliant forms with QliqSOFT. Boost productivity, data quality, and profitability using our no-code tools, personalized messaging, delivery, and integration capabilities.
Alert Patient With SMS Notification
Interact in the Secure Chatbot Dialog
Collect Info in Digital Form and Send to EHR
Learn More About HIPAA-Compliant Forms

Reach More Patients with Less Staff Effort

Instead of staff leaving voicemails and sending countless emails that are never read, shift to automated proactive digital outreach.
Learn More

Seamlessly Transition Between Two-way Secure Texting and Virtual Visits

Send a text message or initiate a virtual visit, all while maintaining a single integrated view of the patient communication thread that can be archived in the EHR.

Quincy’s Flexible No Code Tools Enable the Administrator to Solve Unlimited Communication Needs

Reduce calls to your call center
Prepare patients for procedures
Streamline patient onboarding
Improve post-discharge follow-up
Support transitions in care
Close gaps in care
Automate prescription refills
Capture SDoH data

Best Practices for Patient Centered-Design

How you build chatbots determines your success. Put yourself in the patient’s shoes. We guide you on designing effective, personalized conversations that maximize engagement and influence outcomes.
Learn How

Virtual Visits & Patient Texting

Two-way Messaging Between Patients & Staff

Send a HIPAA-Compliant text message, initiate a virtual visit, or if bandwidth is a challenge, switch to a phone call. Add chatbots to automatically confirm connectivity & complete digital intake.

What They Accomplished
  • 32% relative reduction in readmissions
  • ED remote monitoring resulted in a 43% reduction in 14-day ED return visits
  • Reduced cardiothoracic leakage by about 20 to 25 cases per quarter
How They Did It
Integrated Use of Virtual Visits, Chatbots, and Secure Patient Texting by the entire care team.
What They Accomplished
  • 32% relative reduction in readmissions
  • ED remote monitoring resulted in a 43% reduction in 14-day ED return visits
  • Reduced cardiothoracic leakage by about 20 to 25 cases per quarter
How They Did It
Integrated Use of Virtual Visits, Chatbots, and Secure Patient Texting by the entire care team.
Watch the Video

Conversational AI Chatbots

Two-way Messaging Between Patients & Staff

Use our simple self-serve tools to quickly offload manual repetitive tasks to a chatbot.

Ambulatory Clinics
Hospital & Health Systems
Federally Qualified Health Centers
What They Accomplished
22%
Reduction in staff overtime
4.8/5
Patient Satisfaction
24%
Increase in revenue
How They Did It
  • Became a digital-first organization
  • Send chatbots to automate new patient registration and patient intake
Experience the Chatbot
What They Accomplished
36%
Reduction in no shows
$4.49
Staff savings per patient in patient education automated by chatbots
94.5%
Of patients were very prepared or prepared for their procedure
How They Did It
  • Reduced the colonoscopy backlog
  • Send a series of chatbots timed to the patient’s procedure
Experience the Chatbot
What They Accomplished
27%
Families were more likely to complete a well-child visit
88%
Reported a positive experience using chatbots
100%
Appreciated the reminder
How They Did It
  • Closed gaps in care
  • Send age-specific chatbots to educate on milestones and recommended visit schedule
Experience the Chatbot
Ambulatory Clinics
Hospital & Health Systems
FQHCs
What They Accomplished
22%
Reduction in staff overtime
4.8/5
Patient Satisfaction
24%
Increase in revenue
How They Did It
  • Became a digital-first organization
  • Send chatbots to automate new patient registration and patient intake
Experience the Chatbot
What They Accomplished
36%
Reduction in no shows
$4.49
Staff savings per patient
94.5%
Of patients were prepared for their procedure
How They Did It
  • Reduced the colonoscopy backlog
  • Send a series of chatbots timed to the patient’s procedure
Experience the Chatbot
What They Accomplished
27%
Families were more likely to complete a well-child visit
88%
Reported a positive experience using the chatbot
100%
Appreciated the reminder
How They Did It
  • Closed gaps in care
  • Send age-specific chatbots to educate on milestones and recommended visit schedule
Experience the Chatbot

Learn More

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