AMBULATORY CARE SOLUTIONS

Rating: 5
Author: Paul Hess

Top Innovator Delivers Results

Smiling man with short dark hair, beard, and mustache wearing a dark suit, white shirt, and tie against a dark background.

Jose Rocha

Director, Central Business Office

Saved 19 minutes per patient seen

Reduced staff overtime 22%

Increased clinic revenue 24%

Download the Success Story

AMBULATORY CARE SOLUTIONS

Top Innovator Delivers Results

Smiling man with short dark hair and beard wearing a dark suit, white shirt, and tie against a plain dark background.

Jose Rocha

Director, Central Business Office

Saved 19 minutes per patient seen

Reduced staff overtime 22%

Increased clinic revenue 24%

Download the Success Story

“I love the real outcomes and ROI that QliqSOFT’s client was able to demonstrate in the webinar on April 5th. He highlighted the various roles that chatbots can be set up to do and perform (i.e. doctor notification, visit prep, payment pal, COVID-19 Assessment, Curbside Check-in, demographic paperwork, etc.) resulting in subsequent savings & returns on investments. I look forward to learning from more healthcare providers who implement this QliqSOFT technology to learn from them if they are able to achieve similar results."

Paul Hess
Sr. Research Director, KLAS Research

Watch the Webinar

Self-Serve Tools Provide for Easy Personalization

We have 122 providers, and they all work in 122 different ways. With QliqSOFT's web-based platform, we could easily customize our chatbots based on location and without hiring expensive IT resources.

Jose Rocha

Director, Central Business Office

Download the Success Story

Increase Patient Reach With Less Manpower

To succeed with an Accountable Care Organization (ACO), it's essential to effectively engage patients and encourage them to attend preventive care and screening appointments. Leverage campaign automation and chatbots to reach out to patients, facilitate communication, and gather necessary documentation before their visit.

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MYTH:

Patients won’t engage with digital communication, particularly older adults, low-income individuals, and those in rural areas.

NATIONAL FACTS:

A man sitting on a couch holding a cell phone.

76% of Those 65+ Own a Smartphone

A woman sitting on a bus looking at her cell phone.

79% of Individuals
Making Under $30k/Yr
Own a Smartphone

A man and a woman looking at a cell phone.

78% of Customers Want to Securely Text a Business

A woman sitting in front of a laptop holding her head.

90% of Customers Prefer Text Messages
Over a Phone Call

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BIDIRECTIONAL INTEGRATION

EMR Integration is the Key to Your Success

Regardless if you are validating patients, extracting patient data, generating campaigns, or inserting documents back into staff workflow in their EHR, Quincy seamlessly integrates with your EHR saving precious staff time and incorporating patient data into existing workflows.

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PRE-VISIT PLANNING

Divert High Volume Calls to Convenient Patient Self Service

Reduce employee stress and the time potential patients spend on hold dramatically. Adopting self scheduling and appointment reminders will significantly reduce no-show rates.

Experience this Chatbot

Stressed man in blue shirt holding a phone to his ear and covering his face with his hand at a cluttered desk with office supplies and papers.

Female doctor sitting and talking with an elderly woman seated on an exam table in a medical office.

MAXIMIZE ANNUAL WELLNESS VISITS

Simplifying the Promotion of Wellness Visits with Conditional Logic

Proactively reach out to Medicare patients to increase wellness visit completion. This promotes wellness and is an important source of revenue for the practice.

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NEW PATIENT REGISTRATION

Digital Onboard Patients and Update the EHR

Obtain consents, scan insurance cards and driver’s licenses, fill out forms specifying emergency contacts and more before the appointment and then automatically upload to the EHR. Reduce staff workload and impress your patient with a high-touch digital experience by providing patient self-registration, offered as either a digital front door on your website or sent as a campaign to all new patients.

Experience this Chatbot

Diagram showing ambulatory EHR workflow with patient communication leading to new patient registration and EHR data storage, including verification step before patient registration.

DIGITAL INTAKE

Increase Revenue and Patient Satisfaction

Patients hate arriving early to fill out forms and employees detest staying late to manually scan them in. By implementing a digital process prior to patient arrival, you are improving the patient’s experience, speeding throughput, and providing critical relief to your staff.

Experience this Chatbot

Person holding a smartphone displaying an insurance form with options to take pictures of the front and back of an insurance card.

VIRTUAL PATIENT VISITS

Supplement In-Person Visits With Virtual Visits

It has been estimated that half of in-person patient visits can be done remotely. Instances where a patient has cold symptoms, a urinary tract infection, or just needs a referral, can be handled with a virtual patient visit. Patients expect and chose practices that provide convenient digital experiences.

POST PATIENT VISIT FOLLOW THROUGH

Automating Patient Follow Up
& Communication

Automating post-procedure follow-up & education will improve compliance and reduce staff time on the phone. Include questions to screen the patient for the need to escalate to staff, capture patient satisfaction and even provide easy links to complete an online review of their experience.

Experience this Chatbot

An elderly man and woman having a video call with a doctor on a tablet in a home setting.

CLOSE CARE GAPS

Increase Patient Preventative Testing

Patients who regularly schedule appointments are more likely to have preventative testing ordered for them, but what about patients who don’t?

Using a targeted education campaign that proactively engages and educates your patients on preventative care can increase appointment scheduling and boost practice and incentive revenue while improving patient outcomes.

Experience this Chatbot

Graphic of a chat icon connected by lines to diverse people’s headshots, symbolizing communication or networking.

SECURE PATIENT TEXTING

Reduce Call Volume With Secure Patient Texting

Whether you are rescheduling appointments, communicating test results, or helping a patient initiate the use of a new specialty medication, secure messaging can dramatically reduce the amount of time that healthcare staff spends on nonstop telephone calls with providers, peers, patients and families of patients.

Four medical professionals, including one in a white coat with a stethoscope, having a discussion around a conference table.

Why QliqSOFT?

Self-service tools eliminate your dependence on IT and improve health care systems
App-less, no passwords required, and secure
Supplement and integrate with your EMR for a competitive advantage

Brand as your own
Easy to personalize to meet the needs of your physicians and patients

Trusted by 1,000+ Customers Using Over 2,000 Custom Chatbots
‍
300M+ Secure Messages Sent & 36,000 Virtual Visits Per Month

Avoid being displaced in the market

Former Cleveland Clinic CIO, Best Selling Author, and QliqSOFT Chief Transformation Officer, Ed Marx, explains why.

Get The Latest Industry Insights From Our Blog

QliqSOFT Announces Chatbot Marketplace Multispecialty Telehealth Solution to Combat Healthcare Labor Shortage

Ambulatory

AMBULATORY CARE SOLUTIONS

Top Innovator Delivers Results

AMBULATORY CARE SOLUTIONS

Top Innovator Delivers Results

Self-Serve Tools Provide for Easy Personalization

Increase Patient Reach With Less Manpower

MYTH: