Privacy Policy

Introduction

QliqSOFT, Inc. (“QliqSOFT,” “we” or “us”) is committed to protecting the privacy and security of your personally-identifying information. This Privacy Policy explains how QliqSOFT, Inc. collects, uses, and discloses information from website visitors, job applicants, and our current or prospective clients (“clients” or “you”), when you use our website, platform, and other online products and services that link to this policy (collectively, the “Services”) or when you otherwise interact with us. By using the Services you consent to this Privacy Policy.

As used in this Privacy Policy, “personal information” means any information that can be used to individually identify a person or household, and may include, but is not limited to, name, email address, mobile telephone number, and other information reasonably linkable to an individual or household with or without other identifying information in our possession. Personal information also includes information relating to a person’s professional background, and may include education, training, employment history, and certifications. The decision to provide this information is voluntary. However, if you choose not to provide the requested information, you may not be able to use certain features of the Services.

With your permission, which you may withdraw at any time, we will collect your contact lists and/or address book data. This allows us to connect users of the Service and place them in appropriate user groups. As such, we may indicate who of your connections are also users of the Service, and likewise, we may indicate to your connections the same regarding you. This feature allows you to connect with other users of the Service and may allow other users of the Service to communicate directly with each other. In order to do this, and to make sure we give users the most up-to-date information, we will periodically check for updates to your contact lists and/or address book data.

If you provide your third-party account credentials to us via a single-sign-on integration or otherwise sign in to the Services through a third-party site or service, you understand some content and/or information in those accounts (“Third Party Account Information”) may be transmitted into your account with us if you authorize such transmissions, and that Third Party Account Information transmitted to our Services is covered by this Privacy Policy.

This Privacy Policy does not apply to protected health information (“PHI”) under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), its rules, or other privacy law applicable to your relationship with your healthcare provider (“Provider”). Any collected information that constitutes PHI is governed by, and will be used and disclosed solely as permitted under, the business associate agreement or services agreement between QliqSOFT and your Provider, as required by law, to safeguard PHI. For more information about the privacy of your PHI, please contact your Provider or refer to their Notice of Privacy Practices. To the extent that we receive PHI about you, that information is subject to electronic disclosure to the extent permitted by applicable law.

We may aggregate or de-identify information for various purposes, including to improve our products and Services. Aggregated or de-identified information cannot be reasonably used to identify you and is not subject to this Privacy Policy.

Updates may be made to this Privacy Policy from time to time, and will inform you by revising the date at the bottom of this policy. In some cases we may provide you with additional notice. We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

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Collection of Information

QliqSOFT’s Services are not intended for individuals under the age of eighteen, and QliqSOFT does not intentionally collect personal information of individuals under the age of eighteen. If you are a parent or guardian of a minor and believe QliqSOFT collected or is otherwise processing personal information of a minor, you can reach out to privacy@qliqsoft.com for further assistance.

There are three general categories of personal information we collect:

Information you provide to us;
Information we automatically collect from your use of the Services; and
Information we collect from third parties.

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Information you provide to us

We collect information you provide directly to us, for example, when you create an account, participate in any interactive features of the Services, fill out a form, request customer support, apply for a job with us, or otherwise communicate with us.

The types of information we may collect from you include:

Account information: when you register for an account with our Services, you will need to provide us with certain personal information to complete the registration, including information that can be used to contact or identify you, which may include your name, email address, username, password, and phone number.
Customer information: when you contact our sales team or customer support team, or when you request more information about our Services, we may collect your name, email address, phone number, profession, company name, company address, number of employees, company website, and other professional information.
Information about others: we may collect information about other individuals, such as the names and the contact information of your Providers and dependents under your care.
Other information you choose to provide: we may collect additional information that you provide, such as when you request technical or customer support, communicate with us, or apply for a job with us.

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Information we collect when you use the Services

When you access or use our Services, we automatically collect information about you, including:

Usage information: we may collect information about your activity on our Services.
Unique Device Identification: we automatically collect information on the type of device you use and the device identifier (or “UDID”)
Browser Identification: we automatically collect information regarding the type of web browser you use, your operating system, your Internet Service Provider, your IP address, the pages you view on our Site, the time and duration of your visits to the Site
Log information: we may collect log information about your use of the Services, including the type of browser you use, access times, pages viewed and visited, and your IP address.
Information collected by cookies and other tracking technologies: we and our service providers may use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experiences, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be used on our Services or emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. Please see our separate Cookie Policy to learn about how we use cookies on the Services and your choices in relation to the use of cookies.

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Information we collect from other sources

We may obtain personal information from other sources and use it as contemplated herein, including to provide the Services and otherwise communicate with you.

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Use of Information

We may use personal information about you for various purposes, including to:

Provide and deliver the products and Services you request;
Maintain and improve our Services;
Send you technical notices, updates, security alerts, and support and administrative messages;
Respond to your comments, questions, and requests, and provide customer service;
Communicate with you about products, services, offers, promotions, rewards, and events offered by QliqSOFT and provide information we think will be of interest to you;
Monitor and analyze trends, usage, and activities in connection with our Services;
Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of QliqSOFT; and
Such other purposes as you may consent or may be permitted or required by law.

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Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

With vendors, consultants, and other service providers who need to access such information to carry out work on our behalf;
In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process;
With other users of the Services as you direct through your use of the Services;
In relation to exercising or protecting the rights, property, and safety of QliqSOFT;
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;
Between and among QliqSOFT and its current or future parents, affiliates, subsidiaries, and other companies under common control and ownership to the extent permitted by applicable law; and
With your consent or at your direction, or as may be permitted or required by applicable law.

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Links to Third Party Sites

Our Services may contain links to other websites, and other websites may reference or link to QliqSOFT and our Services. These other websites are not controlled by QliqSOFT. QliqSOFT does not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or web applications, and encourage users to review each website’s own Privacy Policy.

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Security

QliqSOFT is committed to protecting the security of your information. We employ what we believe are industry-best security measures designed to protect your information from unauthorized access. Regardless of efforts, no data transmission over the Internet or other network, including any of QliqSOFT’s services, can be guaranteed to be 100% secure. Accordingly, we cannot and do not guarantee the absolute security of any information you transmit on or through the Services, and any information you transmit is sent at your own risk.

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Retention of Your Personal Information

QliqSOFT will retain information about you only for as long as is necessary for the purposes set out in this Privacy Policy or as long as we have a legitimate business need for it. If you no longer want QliqSOFT to use information about you to provide the Services to you, you may cancel your account. QliqSOFT will retain and use such information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We also retain log files for internal analysis purposes. These log files are generally retained for a limited period of time, except in cases where they are used for the safety and security of the Services, to improve functionality of the Services, or we are legally obligated to retain them for longer periods of time.

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How We Respond to “Do Not Track” Signals

Some browsers have “Do Not Track” or similar features that allow you to tell each website you visit that you do not want your activities on that website tracked. QliqSOFT’s website does not honor these signals once they have been implemented on your browser. To implement out-opt preferences on a browser level, you can implement browser extensions. Your activity outside of QliqSOFTs website, such as on our partners’ websites or within the QliqSOFT platform, may be tracked in accordance with this Privacy Policy even if your browser’s “Do Not Track” feature is activated.

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Use From Outside the United States

If you are using our Services from a country outside of the United States, we will collect, store, and process your personal information in the United States or other countries in the world where we or are service providers operate. Any such transfers will comply with safeguards as required by relevant law. The privacy laws that apply to us may be different from and not as comprehensive or protective as those in the country where you are. By using our Services, you understand and accept the transfer of your personal information to the United States.

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Contact Us

If you have any questions about QliqSOFT’s privacy practices, please contact us by email at privacy@qliqsoft.com.

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Additional Information for Residents of Certain Jurisdictions

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Notice to California residents

This notice is for residents of the state of California regarding state-specific privacy rights and responsibilities. For residents of California, this section supersedes any other possibly divergent or conflicting aspects of this Privacy Policy. This part of the document uses the term “personal information” as defined by the California Consumer Privacy Act (CCPA).

Information that can be defined as “health information” per the Confidentiality of Medical Information Act (CMIA) is excluded from this Privacy Policy as it is governed in a similar manner as PHI.

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RIGHT TO KNOW AND RIGHT TO DELETION

You can request what personal information we have collected, used, disclosed, and sold in the preceding 12 months. You can also request that we delete your personal information. We may not delete all of your personal information if one of the following exceptions applies:

Transactional: to complete a transaction for which the personal information was collected, provide a good or service requested by you, or perform a contract we have with you;
Security: to detect data security incidents;
Error Correction: to debug or repair any errors;
Legal: to protect against fraud or illegal activity or to comply with applicable law or a legal obligation, or exercise rights under the law, such as the right to free speech; or
Internal Use: to use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information (i.e. to improve our services).
Please note that if we delete your personal information, many of our services will not work the same.

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RIGHT TO OPT OUT OF SALES OF PERSONAL INFORMATION

Under the CCPA, you have the right to opt-out of the sale of your personal information. However, we do not sell your personal information and therefore do not provide any mechanism for you to exercise the right to opt-out.

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The right to nondiscrimination.

You have the right to nondiscrimination for exercising your privacy rights, and QliqSOFT will not discriminate against you for exercising your rights.

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HOW TO EXERCISE YOUR RIGHTS UNDER THE CCPA

California residents may request what personal information we have collected or request us to erase that personal information not more than twice in a 12-month period. In order to verify your identity, QliqSOFT will need to collect information about you, including your name, telephone number, and email address. Any additional information you provide will be used only to verify your identity and not for any other purpose. In order to designate an authorized agent to act on your behalf, you must provide the authorized agent with written permission to do so, and your authorized agent must submit that written proof at the time they make the request on your behalf.

A California resident can make a personal information request by calling QliqSOFT support or by emailing us at support@qliqsoft.com.

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International Visitors:

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), QliqSOFT, Inc legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

QliqSOFT, Inc may process your Personal Data because:

We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it is not overridden by your rights
To comply with the law

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EU-U.S. Privacy Shield Framework COMPLIANCE

QliqSOFT complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal information from European Union member countries. QliqSOFT has certified that it adheres to the Data Privacy Framework of notice, choice, onward transfer, security, data integrity, access and enforcement. To learn more about the EU-U.S. Privacy Shield Framework program and to view QliqSOFTs certification, please visit https://www.dataprivacyframework.gov/s/.

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Last Updated: 12/13/2023