“We realized that our elderly population uses technology more than we thought…We used QliqSOFT to send a campaign and got a great response. We learned that our community is shifting. ….People are expecting text messages and for us to communicate to them through their phones – even the elderly population.”
- Carrie Obenhaus
Clinic Director Goodall Witcher
To succeed with an Accountable Care Organization (ACO), it's essential to effectively engage patients and encourage them to attend preventive care and screening appointments. Leverage campaign automation and chatbots to reach out to patients, facilitate communication, and gather necessary documentation before their visit.
“It [feels like you are] showing more concern [about] the patient and with everything happening in the world with COVID I’m happy [you]'re showing concern”
-Patient Survey Response
"A McKinsey & Company market study in 2021 points out that too often, payer care management leaves 90 percent or more of potential value “on the table” because insurers are unable to engage the vast majority of members identified for care management."
Leverage digital communication channels to reach members, a proven tactic to increase membership that is a less costly alternative to snail mail and phone outreach.
Read the White Paper
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