Quincy: AI Patient Engagement, No App
Quincy automates the conversations your staff would otherwise make by phone, scored check-ins, e-signatures, forms, translation, reviews, task lists, and 13-month bereavement, over simple text, with escalations landing in QliqCHAT the moment a response crosses a threshold.
What organizations say about the engagement engine
“[Patients] no longer feel rushed and they had no idea that they were conversing with a chatbot versus a live agent.”
“If you get 80% of automation or 80% of patients taking on the self-service themselves, you're essentially allowing your workforce to take care of the complex patient.”
Nine capabilities. One engagement engine.
Each solves a problem on its own. Together, they run your patient communication from intake to, in hospice, the thirteenth month after.
Patient Secure Texting
Bi-directional, HIPAA-compliant texting, no app, no portal, no password. Just reply.
Explore →Scored Assessments & Surveys
The classification engine, responses triage themselves the moment patients tap submit.
Explore →Digital Forms & eSignatures
Mobile-first forms with EMR prefill, conditional logic, and scoring, plus consents, AOBs, and election forms signed by text the same day. Patients validate, not re-type.
Explore →Real-Time Translation
Both directions, every message, families communicate in the language they think in.
Explore →Virtual Visits
No-app video from a text link, triage, wound checks, and family conferences.
Explore →Patient Reviews
Policy-compliant review invitations to every family, public proof where families actually look.
Explore →Task Lists
Bundle signatures, forms, surveys, and uploads into one deadline-driven list, and watch completion live.
Explore →Bereavement Engagement
Thirteen months of compassionate, automated presence, through the first anniversary.
Explore →Opt-In Plus & Deliverability
Documented consent, a contact-save nudge, and a printable QR flyer, so messages arrive seen.
Explore →Automation finds the patient. Humans deliver the care.
Quincy's scored engine does the reaching, asking, and classifying, at any census, in any language. Your clinicians get the flagged few, with full context, in QliqCHAT. That's how automation protects the human touch instead of replacing it.
- ✓Every response scored and classified on submission, clear proceeds, concerning escalates
- ✓Escalations arrive in the patient's QliqCHAT thread with the whole exchange attached
- ✓AI voice agents extend the same engine to phone calls, routed by your live on-call schedule
- ✓Accessible to the census you actually serve, text enlarges up to 2x across chats and forms (WCAG’s 200% standard), in the patient’s own language
- ✓Every touchpoint documented, the outreach evidence your surveys and audits ask for
Quincy engages. QliqCHAT acts.
When a scored response crosses a threshold, the escalation lands in QliqCHAT, in the patient's thread, routed by the live on-call schedule, documented as Collaboration Notes. One platform, no gaps.
Thirty minutes, Quincy, live in the product.
Engage every patient. Burden no one.
In a 30-minute demo we'll map Quincy to your programs, check-ins, forms, signatures, reviews, bereavement, and show where the phone tag ends and the escalations begin.