QliqCHAT Desktop App

• QliqCONNECT credentials will continue to be utilized to log into QliqCHAT
• First-time login will load 7 days of historical messages (same scenario of installing QliqCONNECT on a new device)
• Users will not need to uninstall and reinstall the QliqCHAT app when updating to newer builds.

• QliqCONNECT*
• Quincy
• Secure Messaging APIs
• QliqDIRECT

*Our support and development teams will be monitoring the performance of the latest QliqCHAT apps before setting a new sunset date for QliqCONNECT.

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• Real-time Synchronization
  • Users can view real time synchronization updates by clicking on their avatar, selecting settings, support and then messages.

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• Unprocessed Messages and Statuses:
  • Unprocessed messages and statuses refer to messages that have been downloaded but are still pending processing. Failed to Process Messages: These are messages we attempted to process but failed, for example, due to an issue like message decryption failure.
  • This feature is primarily intended for QliqSOFT testing and troubleshooting, but end users can use it to verify whether all their messages have been downloaded and processed, especially if any messages appear to be missing.  If you see Failed to Process messages, please contact support@qliqsoft.com.

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• Message Synching:
  • We have improved the message catch-up speed, allowing messages and images to load significantly faster when the application is in the foreground.  You can now track the progress of message synchronization with a loading indicator that displays as two progress bars around the user avatar. Messages download first, and then status details download.
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  • Users can visually track the progress of message synchronization with a loading indicator that displays as a progress bar around the user avatar.
    

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• ‍Password Reset Restrictions for AD Users:
  • When an Active Directory (AD) user clicks the "Forgot Password" button in the QliqCHAT application, the system will now detect their AD status. A warning pop-up will inform the user that they should not reset their AD account password through QliqCHAT. Instead, they will be advised to contact their IT department for assistance with password changes to prevent any issues.
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  • To ensure QliqCHAT AD users don’t create a password conflict, these users will no longer have the option to reset their password through the QliqCHAT settings.

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• Message Delivery Issue:
  • All messages that appear as delivered are received by the recipient.
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• Crash on Windows:
  • Fixed a crash that occurred on Windows devices when a user immediately quit the app after logging in.
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• Missing Message in Group Thread:
  • All messages in group threads are now visible to all participants.
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• Connection Issue After Long Inactivity:
  • Users returning to the QliqCHAT Desktop after a long period of inactivity now reconnect the user automatically.
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• QliqSTOR Archived Messages Display Issue:
  • Broadcast messages archived in the QliqSTOR archive now show the recipient.
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• Unread Badge Counter Issue:
  • The unread badge counter displays correctly regardless if the user is switching between different devices.
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• Disappearing Messages In Deleted Conversations:
  • If a user deletes a message and then receives a response to that previously deleted message, the previously deleted message now displays with the new response.

There is a temporary limitation attaching a saved file to an existing message. For now, we do not recommend that users start from the file and then locate the existing message. Users should instead first locate a specific conversation by clicking on 'New', search for the contact. They will see the entire conversation history with that contact. From here the user can select the desired conversation, add the file and send normally.