Reaching your patients electronically has never been easier when you use digital communication. No waiting on hold, no voicemail, no delays. And patients appreciate the convenience of secure chat with their healthcare team instead of logging into the EHR portal or downloading an app.
Reaching your patients electronically has never been easier when you use digital communication. No waiting on hold, no voicemail, no delays. And patients appreciate the convenience of secure chat with their healthcare team instead of logging into the EHR portal or downloading an app.
Patients won’t engage with digital communication, particularly older adults, low-income individuals, and those in rural areas.
76% of Those 65+ Own a Smartphone
79% of Individuals
Making Under $30k/Yr
Own a Smartphone
78% of Customers Want to Securely Text a Business
90% of Customers Prefer Text Messages
Over a Phone Call
Get your staff off the phone & automate routine tasks via our virtual assistants and secure patient texting.
Provide personalized, proactive outreach in simple to understand language.
Automate patient preparation, intake, and follow-up, streamline onboarding, and close gaps in care.
First Choice Neurology automated patient registration, patient intake & managed specialty medication sign up
AllianceChicago sent multi-language age-appropriate chatbots to educate and encourage parents to schedule needed well-child visits
Virtua Health automated follow-up of patients post-discharge
Settlement Health automated outreach to close gaps in care and screened for SDoH needs they could address
First Choice Neurology automated patient registration, patient intake & manage specialty medication sign up
AllianceChicago sent multi-language age-appropriate chatbots to educate and encourage parents to schedule needed well-child visits
Virtua Health automated follow-up of patients post-discharge
Settlement Health automated outreach to close gaps in care and screened for SDoH needs they could address