Quincy is an appless virtual assistant to envelop your patients and staff in a high-touch personalized digital experience that:
Explore the chatbots below to get ideas on how you can benefit from using Quincy. Best yet, these chatbots are easily personalized to your needs to get you live and reap benefits quickly.
Quincy is an appless virtual assistant to envelop your patients and staff in a high-touch personalized digital experience that:
Explore the chatbots below to get ideas on how you can benefit from using Quincy. Best yet, these chatbots are easily personalized to your needs to get you live and reap benefits quickly.
Explore the chatbots below to get ideas on how you can benefit from using Quincy. Best yet, these chatbots are easily personalized to your needs to get you live and reap benefits quickly. Quincy delivers results.
Here are a sample of results that clients have achieved.
Explore the chatbots below to get ideas on how you can benefit from using Quincy. Best yet, these chatbots are easily personalized to your needs to get you live and reap benefits quickly. Quincy delivers results.
Here are a sample of results that clients have achieved.
We needed a flexible communications solution that staff could personalize to meet each physician’s unique, specialized needs. We have 122 providers, and they all work in 122 different ways. With QliqSOFT's web-based platform, we could easily customize our chatbots based on location and without hiring expensive IT resources. Our specialists particularly liked the ability to create highly specific clinical questionnaires.
Transform the way you manage e-signatures. Speed onboarding and save manager and staff time by reducing faxes to providers and trips to get a document signed and getting patient onboarding visits scheduled.
Demo this ChatbotThis chatbot, when combined with a campaign to new home health patient referrals, helps speed scheduling of the patient's initial assessment in the home within the target 24-48 period post-discharge
Demo this ChatbotOutreach to ACO REACH patients discharged from the hospital with asthma to encourage them to schedule an appointment with their physician within 14 days from discharge.
Demo this ChatbotOutreach to ACO REACH patients discharged from the hospital with heart failure to encourage them to schedule an appointment with their physician within 14 days from discharge.
Demo this ChatbotOutreach to ACO REACH patients discharged from the hospital with hypertension to encourage them to schedule an appointment with their physician within 14 days from discharge.
Demo this ChatbotOutreach to ACO REACH patients discharged from the hospital with coronary artery disease to encourage them to schedule an appointment with their physician within 7 days from discharge.
Demo this ChatbotOutreach to ACO REACH patients discharged from the hospital with diabetes to encourage them to schedule an appointment with their physician within 14 days from discharge.
Demo this ChatbotOutreach to ACO REACH patients discharged from the hospital with COPD to encourage them to schedule an appointment with their physician within 30 days from discharge.
Demo this ChatbotOutreach to patients to promote annual wellness visits
Demo this ChatbotOutreach to patients to promote annual wellness visits and collecting HRA (health risk assessment) data pre-visit
Demo this ChatbotExplore our Colorectal Cancer screening healthcare chatbot outreach program. Early detection saves lives. Learn more about prevention and screening methods.
Demo this ChatbotDiscover the importance of breast cancer screening in our comprehensive healthcare chatbot outreach program. Stay informed, stay healthy.
Demo this ChatbotDetermine patient satisfaction following procedure visits.
Demo this ChatbotEngage parents for well child care. Educate on infant development and milestones.
Demo this ChatbotProvide basic education on the importance of an annual male wellness visit, probe for SDOH barriers, and enable self-scheduling
Demo this ChatbotProvide basic education on the importance of an annual female wellness visit, probe for SDOH barriers, and enable self-scheduling
Demo this ChatbotThis chatbot series provides post-discharge education and follow up to a patient who has received a hip replacement to reduce the chance of readmission.
Demo this ChatbotThis chatbot series provides post-discharge education and follow up to a patient who has received a hip replacement to reduce the chance of readmission.
Demo this ChatbotThis chatbot series provides post-discharge education and follow up to a patient who has received a hip replacement to reduce the chance of readmission.
Demo this ChatbotThis chatbot series provides post-discharge education and follow up to a patient who has received a hip replacement to reduce the chance of readmission.
Demo this ChatbotThis chatbot series provides post-discharge education and follow up to a patient who has received a hip replacement to reduce the chance of readmission.
Demo this ChatbotRemind patients of upcoming care management encounters. Educate on visit goals and preparation needed.
Demo this ChatbotEngage post-discharge patients to ensure follow up, reinforce medication adherence, and reduce the risk of readmission.
Demo this ChatbotEngage post-discharge patients to ensure follow up, reinforce medication adherence, and reduce the risk of readmission.
Demo this ChatbotEngage post-discharge patients to ensure follow-up, reinforce medication adherence, and reduce the risk of readmission.
Demo this ChatbotEngage post-discharge patients to ensure follow up, reinforce medication adherence, and reduce the risk of readmission.
Demo this ChatbotEngage post-discharge patients to ensure follow up, reinforce medication adherence, and reduce the risk of readmission.
Demo this ChatbotEngage post-discharge patients to ensure follow up, reinforce medication adherence, and reduce the risk of readmission.
Demo this ChatbotEngage post-discharge patients to ensure follow up, reinforce medication adherence, and reduce the risk of readmission.
Demo this ChatbotEngage post-discharge patients to ensure follow up, reinforce medication adherence, and reduce the risk of readmission.
Demo this ChatbotEngage post-discharge patients to ensure follow up, reinforce medication adherence, and reduce the risk of readmission.
Demo this ChatbotEngage post-discharge patients to ensure follow up, reinforce medication adherence, and reduce the risk of readmission.
Demo this ChatbotEngage post-discharge patients to ensure follow up, reinforce medication adherence, and reduce the risk of readmission.
Demo this ChatbotEngage post-discharge patients to ensure follow up, reinforce medication adherence, and reduce the risk of readmission.
Demo this ChatbotThis chatbot will notify patients who are due or overdue for diabetes screening. Options will be discussed with relevant ordering or scheduling workflows included.
Demo this ChatbotThis chatbot will notify patients who are due or overdue for tobacco cessation screening. Basic screening will be performed with appropriate follow-up offered.
Demo this ChatbotEmpower patients to self-schedule based on visit type and modality.
Demo this ChatbotProvides a self-service option for specialty pharma contact centers.
Demo this ChatbotThis gives new patients the ability to pre-register before their first appointment.
Demo this ChatbotEducate patients who have completed a cardiac catheterization procedure. Share post-procedure and follow-up recommendations
Demo this ChatbotCommunicate with patients whose surgeries have been on hold. Engage patients to schedule procedures.
Demo this ChatbotThis is a chatbot designed for the manager to send when there is a new patient they are trying to fit into a staff’s schedule.
Demo this ChatbotThis survey is designed to give home health agencies a quick pulse to identify and address issues promptly.
Demo this ChatbotThis chatbot reduces pre-visit phone calls and wasted travel time and encounters by confirming the patient’s address, availability for the appointment, and power of attorney prior to the nurse departure.
Demo this ChatbotThis is paired with a campaign to staff to notify them to update required certifications that are about to expire.
Demo this ChatbotThis chatbot can be automatically triggered to send to the HCP when an order is received with no physician signature
Demo this ChatbotThis is paired with a campaign to staff to notify them to update their required proof of insurance.
Demo this ChatbotThis survey is for organizations to use their patient email and mobile phone data to gauge patient interest in specific digital services. The organization will use this with a campaign which will also provide feedback on the quality/readiness of their data for proactive patient outreach.
Demo this ChatbotA reminder communication for the annual flu vaccine. Includes education and the ability for patients to self-schedule their vaccination appointment.
Demo this ChatbotEngage patients following C-Section delivery. Educate on recovery timeline and expectations. Assess for complications such as incision site issues and postpartum depression.
Demo this ChatbotEngage patients following C-Section delivery. Educate on recovery timeline and expectations. Assess for complications such as incision site issues and postpartum depression.
Demo this ChatbotInvite the patient to participate in a specialty medication onboarding program and capture insurance details
Demo this ChatbotNotify patients when medications are ready for renewal. Verify address and insurance information.
Demo this ChatbotEngage patients who have an upcoming colonoscopy. Remind of next steps such as identifying a driver, the low residue diet, and bowel preparation.
Demo this ChatbotEngage patients who have been recently scheduled for a colonoscopy. Educate on timeline and next steps.
Demo this ChatbotEngage patients the day before colonoscopy. Remind of prep instructions and final details.
Demo this ChatbotEngage patients the morning of colonoscopy. Deliver final reminders.
Demo this ChatbotClose gaps in care by empowering patients to self-schedule Well Woman visits.
Demo this ChatbotCollect patient satisfaction data without paper or phone calls. View granular analytics on our reporting dashboard.
Demo this ChatbotEngage parents for well child care. Educate on 4-month infant development and milestones.
Demo this ChatbotSupport telehealth visits by collecting pre-visit information and forms. Test audio/video functionality before telehealth visits.
Demo this ChatbotQuickly reschedule patient visits due to unforeseen office closures.
Demo this ChatbotEnable patient self-scheduling with an appointment confirmation, appointment reminder, and automated previsit check-ins.
Demo this ChatbotRapidly communicate positive/negative results and follow-up information.
Demo this ChatbotSupport caregivers who are assisting patients recently discharged with a diagnosis of sepsis. Monitor recovery milestones.
Demo this ChatbotEducate patients prior to their procedures. Provide guidance on pre-procedure milestones.
Demo this ChatbotEngage patients prior to hip replacement. Educate on recovery timeline and expectations.
Demo this ChatbotEducate patients following recent surgical procedures. Provide guidance on recovery milestones.
Demo this ChatbotEducate patients who have recently started anticoagulation with warfarin. Review monitoring requirements and precautions.
Demo this ChatbotGather patient information and escalate to staff when needed.
Demo this ChatbotEducate and engage patients who are taking warfarin for anticoagulation therapy. Remind them about compliance, testing and complications.
Demo this ChatbotHelp patients manage blood pressure using educational videos and articles.
Demo this ChatbotEnroll patient in home health or hospice services. Complete forms and obtain consent for treatment.
Demo this ChatbotEngage patients who have been diagnosed with anxiety/depression. Educate on supportive care and potential concerns.
Demo this ChatbotSupport patients after their procedures with care plans and guidance. Gather recovery milestones and escalate to staff when needed.
Demo this ChatbotEducate patients following recent urologic procedures. Provide guidance on recovery milestones.
Demo this ChatbotHelp patients understand a new diagnosis of anxiety or depression.
Demo this ChatbotPrepare patients for MRI with instructional videos and articles. Collect clinical information before the visit.
Demo this ChatbotEducate patients who are preparing for a cardiac catheterization procedure. Share pre-procedure advice and recommendations.
Demo this ChatbotEngage patients post-op to ensure alignment on care plan and recovery milestones
Demo this ChatbotPrepare patients for breast biopsy with education on what to expect before, during, and after the procedure.
Demo this ChatbotEducate patients following discharge. Review care plan milestones.
Demo this ChatbotEducate patients prior to surgery. Provide guidance on pre-procedure milestones.
Demo this ChatbotWork withourteam of experts to modify these chatbots or easily customize your own using our robust suite of self-service tools.
Our team of solution experts will address your pain-points first and then provide solutions for a path moving forward.
Request a DemoExperience the power of QliqSOFT's digital engagement platform to reduce staff burnout, keep your patients engaged and reduce staff costs.
Experience the power of QliqSOFT's digital engagement platform to reduce staff burnout, keep your patients engaged and reduce staff costs.
The QliqSOFT platform optimizes the communication workflow between the care team and the patient, reducing administrative burden and improving the patient experience.
Get your staff off the phone & automate routine tasks via our virtual assistants and secure patient texting.
Provide personalized, proactive outreach in simple to understand language.
Automate patient preparation, intake, and follow-up, streamline onboarding, and close gaps in care.
Virtual healthcare presents the opportunity to reimagine new patient-centered engagement. Rethink the notion of point of care ─ beyond the physical walls of a clinic to better manage the delivery of health services.
Read the Whitepaper
Improve the Patient Experience with Secure Texting
Texting is a fast, efficient, convenient, and highly adopted method of communication. Mobile devices can receive messages from virtually any location. HIPAA-secure messaging solutions support the sending of audio and video files, images, and other file attachments via secure text. Approximately 90% of patients aged 50+ use personal technology to stay connected and roughly 85% of smartphone users prefer mobile messages to emails or calls.
Optimizing the patient’s experience contributes to patient retention and loyalty, both increasingly important as retail disrupters expand the options to address care needs and capture growing market share. Read here for the business case of why investments in patient experience are critical.
In our earlier blog, we discussed the benefits to staff as HIPAA-compliant secure messaging expands from provider-to-provider communication to include two-way communication with patients. In this blog, we will discuss the benefits to patients of embracing two ways to digitally engage patients:
“Whenever we share outcomes with the organization, we do our absolute best to speak in numbers ─ and not in anecdotal evidence. To quote Professor Aswath Damodaram of New York University Stern School of Business, ‘Without data, all we have is fairytales.’”
─ Tarun Kapoor, M.D., MBA, Senior Vice President and Chief Digital Transformation Officer, Virtua Health
1. Convenience: It's hard for working people to access healthcare because most services are only available on weekdays. Long phone hold times are common as healthcare organizations struggle to hire enough staff. Who has time to sit on hold to schedule an appointment or ask a question? Who is willing to sit on hold to cancel or reschedule an appointment or procedure
Organizations share information they think is important, but it may not match what patients find important or want to know.
So, what does this mean and what exactly is patient-centric care? Efforts should be seen from the patient's perspective. They should be relevant to them.
The efforts should not just meet their needs but also encourage their involvement. Otherwise, providers miss opportunities to touch patients in more meaningful ways, moving them from passive to active.
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The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
These resources were created to best equip you with all you need to know about how to use each product optimally! Each category below has guides and videos to assist you in general workflows and use. If you are an end user, review the categories/resources below to benefit overall communication and collaboration between clinicians, departments, patients and even care givers. If you are an administrator at your organization, go to “Admins/Build” – it will show you all you need to know about setup and build to maximize what you need. Off you go!
ADMINS
Admin Dashboard: How to setup/edit users as well as Admins along with associated permissions and settings.
Watch MoreADMINS
Quincy: How to build chatbots in the design studio to maximize patient engagement
Watch MoreADMINS
Admin Dashboard: Learn how to review users transitioning to the QliqCHAT app from QliqCONNECT, ensuring they're on the latest version.
Watch MoreADMINS
Quincy: Learn advanced form features, sub forms, and attributes. Streamline patient data & personalize interactions.
Watch MoreADMINS
Quincy: Explore advanced customization of electronic forms for in-depth understanding of this component within the QliqSOFT ecosystem.
Read MoreADMINS
Quincy: Learn how to set up electronic forms, enabling patients to provide information seamlessly through fields within chatbots.
Watch More
QLIQCONNECT MOBILE
QliqCONNECT Mobile: General use and functionality
Read MoreQLIQCONNECT MOBILE
QliqCONNECT Mobile: How to message & adding/finding contacts
Read MoreQLIQCONNECT MOBILE
QliqCONNECT Mobile: Focused on adding files/media with messaging
Read MoreQLIQCONNECT MOBILE
QliqCONNECT Mobile: Focused on modifying settings and adding favorites
Read MoreQLIQCONNECT MOBILE
QliqCONNECT Mobile: Focused on individual message options and creating message groups
Read More
QUINCY
Quincy: Explore the new Quincy Design Studio for an upgraded chatbot creation experience in this comprehensive training.
Watch MoreQUINCY
Virtual Visits: Defining each chime for agents triaging messages and patients in the waiting room
Read MoreQUINCY
Quincy: Overview of agent communication via Plus Chat, Virtual Visits, and Chatbots being directed back to agents for follow-up.
Read More
Professional Certificate
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Trusted by over 10.000 students
Virtual Visits
Virtual Visits: Initiating via Plus Chat, waiting room concept, sending forms, etc.
Watch MoreVirtual Visits
Virtual Visits: How to troubleshoot patient audio/visual components tied to devices
Read MoreVirtual Visits
Virtual Visits: Guidance for patients on how to access and utilize functionality
Watch MoreVirtual Visits
Virtual Visits: How to troubleshoot staff audio/visual components tied to devices
Read MoreVirtual Visits
Virtual Visits: How to add a third party to a virtual visit
Read More
Virtual Visits
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Trusted by over 10.000 students
To help you and your team get the most out of our products, we have put together several training resources. In addition to the basics, you’ll learn tips and tricks to improve overall communication and collaboration between clinicians, departments, patients and even care givers.
